Recollective Privacy Policy

Date of last revision: July 13, 2023

Recollective Inc. (“Recollective”, “we”, “us” or “our”) is committed to protecting the privacy of your personal information.  This Privacy Policy (“Policy”) describes the practices that Recollective follows with respect to the collection, processing, use and disclosure of personal information provided to us both on-line and off-line by website users, employees, job applicants, contractors, agents, existing/prospective customers (each “you” or “your”).

Websites accessed from (“Website”) via hyperlinks or links to other sites may be governed by privacy policies and practices that differ from this Policy. The information practices of other third party websites linked to the Website are not covered by this Policy. You are encouraged to become familiar with the privacy policies and practices of every website you visit prior to disclosing any personal information.


We collect and process information by fair and lawful means. We only collect and process personal information for one or more specific, limited purpose(s), in accordance with this Policy.


In general, we use your personal information in several ways:

  • To provide, maintain and improve our Website and our offerings, including to operate certain features and functionality
  • To process your inquiries or otherwise deliver services
  • To process responses to employment opportunities posted on the Website
  • To control unauthorized use or abuse of our Website and our offerings
  • To analyze trends, administer or optimize the Website, monitor usage or traffic patterns
  • To communicate directly with you


We use the Website as a recruiting tool to provide those seeking employment with Recollective the ability to submit resumes or other personal information.

Discussion and Other Public Forums

Information posted to discussion forums, bulletin boards, chat rooms and other public forums may be displayed publicly. Please consider this before posting.


Our Website, like many other commercial websites, uses a standard technology called a“cookie” to collect information about how our Website is used. A cookie is a small text file containing a unique identifier that is placed on your computer’s hard drive when you visit a website. We use session-based and persistent first-party cookies to improve youraccess and ease of use of our Website. When you browse our Website, we may use a cookie to help us provide you with better customer service by: (i) identifying your browser as one that has visited our Website before; and (ii) saving and remembering any preferences that you may have set during previous visits to our Website. We also use cookies as data collection devices on our forms to help recognize visitors who have previously registered on our Website.

Most browsers now recognize when a cookie is offered and permits users to control how and when they will be accepted. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Recollective services and websites that you visit.

Website Usage Information

Our web server automatically collects and aggregates information about your visit to ourWebsite, including your IP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our Website, and the date and time of your access. This information is collected to analyze trends, administer the site and to calculate overall activity in an effort to optimize your experience and enhance your time spent with us online.

Contests and Surveys

Periodically, we may encourage you to participate in contests and surveys via our Website. The information that we collect from these contests and surveys may be associated with individual accounts and used by us to improve your overall experience.

Marketing Communications

Where you have opted in to receive marketing communications from us, we will process your personal information to provide you with marketing communications in line with the preferences you have provided. You are not under any obligation to provide us with your personal information for marketing purposes, and you can withdraw your consent to your personal data being processed in this way at any time by contacting us at or, where relevant, by following the unsubscribe link in any marketing communication you receive from us.


Identified Use

We will only use your personal information for the identified purpose(s) set forth in this Policy subject to any overriding legal requirements or commitments. If we propose to use your personal information for a purpose not previously identified, we will identify the new purpose to you prior to our use and confirm your consent in respect of the new purpose as may be required.

Third Party Disclosure

Under no circumstances do we rent or sell personal information to third parties.

We may share your personal information with third-party service providers as part of conducting business in the ordinary course, including to our partners consultants and other service providers, but only: (i) if they agree to abide by this Policy; and, (ii) to the extent necessary to allow them to provide business services or support to Recollective. We may also share your personal information with a third party if we have your consent to do so. In the event of any transfer of your personal information to a third party, we will require such third party to refrain from using or disclosing your personal information for any purpose except the purpose(s) for which Recollective uses or discloses your personal information, except upon notice to you or in accordance with applicable privacy laws. By submitting personal information, you agree to the transfer of information to third parties in these circumstances.

We may share aggregated or anonymized information with third parties for other purposes. Such information does not identify you individually, but may include usage, viewing and technical information which we collected through our technology. If we are required under applicable law to treat such information as personal information, then we will only disclose it as described above.

Protection of Recollective and Others

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our offering contracts and other agreements; or protect the rights, property, or safety of Recollective, our employees, our users or others.

Legal Obligations

We may be required or compelled by law to disclose personal information which we
hold about you to certain authorities. In these circumstances we may not be able to advise you that personal information has been disclosed, the nature of the information disclosed or when the disclosure took place.


Recollective will make reasonable efforts to ensure that your personal information is not retained beyond the length of time that it takes to fulfill the purpose for which such personal information was collected, unless: (i) otherwise agreed to by you; (ii) you request its deletion in accordance with this Policy; or (iii) as required or permitted by law. We reserve the right to indefinitely retain aggregated information collected about your visit to our Website for review and analysis purposes.


We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. We use security safe guards appropriate to the sensitivity and nature of the personal information being protected to guard against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

The personal information that we collect from you may be transferred to, and stored at, a destination outside Canada, the United States, the United Kingdom or Europe. It may also be processed by staff operating outside such locations who work for us or for one of our suppliers or service providers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting personal information, you agree to this transfer, storing or processing of your personal information subject to applicable laws.

If you use passwords, ID numbers or other special access features on our Website, it is your responsibility to safeguard them.


You have a right to request that Recollective change, rectify, complete, erase or restrict
the processing of your personal information. You also have the right to withdraw your
consent (if our processing is based on consent) which however does not affect the
lawfulness of the processing based on the consent before its withdrawal or continued
processing based on other legal grounds.  You have the right to request access and
further information concerning the processing of your information.

To request a copy of your personal information in our possession or to request an
update, modification, or deletion of any personal information maintained by Recollective,
you can contact us at We will, upon request, update or delete
your personal information, except that we will not be able to update or delete data that
has been archived as part of our normal business operations.

On occasion, we may decline your request for access to personal information within our
possession or control if it would be unreasonable for us to comply with the request in
the circumstances or the information has been collected during the investigation of a
legal matter or cannot be disclosed for other legal reasons. If we deny your request for
access, we will advise you in writing of the reason for our refusal so that you may
decide whether you wish to challenge our decision.


You have no statutory or contractual obligation to provide us with any personal information. However, your use of our Website may be impacted and we may not be able to provide you with our services if you decide not to do so.


We may modify or amend this Policy from time to time. When we do so, changes in our Policy will be effective immediately upon posting the revised Policy. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currentlyposted policy at the top of the Policy.

Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it, without your prior written permission.


Should you have any questions or comments regarding this Policy, you may contact us by email at, or write to us here:

100 Queen Street, Suite 300
Ottawa, Ontario K1P 1J9

Get started with Recollective