Recollective Privacy Policy

Date of last revision: September 28, 2021

Recollective Inc. is committed to protecting the privacy of our users' personal information. The following statement explains our information gathering and dissemination practices as they relate to Recollective software as a service.

Information Collected

When you register with Recollective, or enter via a Single Sign On process, Recollective requires a minimum disclosure of your first name, last name and email address. You may also be required to disclose other demographic information such as your date of birth and gender. Collectively this is all referred to as "registration data". Depending on the community or study you are participating in, you may be asked to disclose other profile information. As part of your registration, you will be asked to select a username and password for use at Recollective. Please keep your password confidential at all times. If you believe that the security of your password has been compromised, please contact Recollective immediately.

Within Recollective, registered users may configure communities or activities that will request that you disclose personal information. Your answers to such requests are shared with the study administrators and possibly with other participants, and as such, are subject to possible disclosure by those users. These administrators and other participants are Recollective users, but are not operating under any association with Recollective. Recollective is not responsible for the actions of those administrators or any other users of Recollective. All users are subject to compliance with the Recollective Terms of Service.

Recollective does not monitor your communications on Recollective, but may, in its discretion, do so if it believes that such action is necessary to protect and defend the rights or property of Recollective or others, or to protect the personal safety of other users or the public, or to address any contravention of the Terms of Service which governs your use of this service.

Use of Information

The registration data - including your first and last names, user name, and email address - is used by our service to identify you and your contributions to the Recollective system. A valid email address is required by our service to provide you with updated information from Recollective, including activity updates, automated notifications, and service information.

Demographic and profile data may be used to personalize our service to your interests. Demographic and profile data may be shared by Recollective with our partners such as investors and advertisers on an aggregate basis only.

Use of Cookies

A cookie is a file that is written to your computer when you access certain web pages. We use cookies to personalize our service to your interests and to ensure data security. Upon logging in or entering Recollective, cookies are set to authorize you during your visit of the Recollective site. All cookies will expire when you close your browser or turn off your computer. Data stored in cookies is masked to prevent tampering. Cookies identify you as you navigate the system to ensure all rights and permissions are respected.

Log Files

Logs of website traffic are collected and include information such as IP addresses, browser types and cookie information. This information is collected to analyze trends, administer the site and to calculate overall activity. Personally identifiable traffic patterns are not disclosed to third parties.

Public Information

Within Recollective, depending on the configuration options selected by the administrator of each study or community you participate in, some or all of your information may be open to the public. Please remember that any information or content disclosed could become public information and you should exercise caution in your disclosures.


This website has security measures in place to protect against the loss, misuse, and alteration of information and content placed on the Recollective site. The information and content is stored in a secure operating environment that is configured to not be accessible by unauthorized parties.

Other Websites' Links

This website contains links to other websites. Recollective is not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of these linked sites, because their privacy practices may differ from ours.

Correcting & Update Data

Recollective allows users the option to change registration information previously provided. To make changes to registration data, select your account icon while in Recollective to access the Account Settings page where you can proceed to make the required changes.

Personal Data Removal

Recollective includes features that permit administrators to wipe all personal data related to an individual user. To request the removal of your personal data, please contact the site administrator of the specific Recollective site that collected your information. If you cannot locate the site administrator or need assistance with a request, please email us at We ask that you include the site address (URL) of the Recollective site that collected your information.

Privacy Policy Changes

If we should change the Recollective privacy policy, we will post those changes prominently on our website so that users will always know what information we gather, how we might use that information and whether we will disclose it to anyone. If we ever change the way we collect or use personally identifiable information, we will email our users noting the change and give our users the option to opt-out of such a change.

Contacting Recollective

Should you have any questions or comments regarding this Recollective privacy policy, or the practices of this website, you may contact us by email at, or write to us here:

100 Queen Street, Suite 300
Ottawa, Ontario K1P 1J9

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.