Recap: The Researcher’s Playbook for AI-Moderated Interviews at the 2026 Qualitative Insights Summit

Curious where AI-moderated interviews fit in your research toolkit? This recap shares practical guidance for designing, running and reviewing them with confidence.

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I was excited to present at the 2026 Qualitative Insights Summit hosted by Insight Platforms.During my session, The Researcher’s Playbook for AI-Moderated Interviews, I walked through what AI-moderated interviews are, how to decide when they’re a good fit and how to design useful conversations that help answer your most pressing business questions.In addition, the session walked through:

  • The value AI-moderated interviews add for insight professionals
  • Useful applications to integrate into your research toolkit
  • Steps for designing strong conversation objectives
  • How to create an engaging participant experience
  • Turning AI interview transcripts and summaries into findings
  • How to know the information is reliable
  • What to include in a final deliverable

During the session, I also covered frequently asked questions about how many participants to include, how long conversations should be and how AI-moderated interviews can fit into a broader study.And if you’re curious about how AI-moderated interviews work in a real-life scenario, I included a series of videos walking through setting up an interview in Recollective, previewing the conversation as a participant would experience it and reviewing the output.

Watch the Replay

If you missed the session or want to watch it again, you can find the recording here.

Download the Ebook

You can also download the full ebook to read on your own time, including checklists to help you get started here.

Watch the Digital Qual Masterclass Series

And if you missed our Masterclass sessions leading up to the event, you can watch them here.

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