Whatever size and duration insight community you need, from tens to thousands, days to months, Recollective scales to meet that need.
We support always-on communities and flexible, quick-turn projects. If you're running multiple projects each year, use a multi-client site to realize the benefits of reusability and ease of administration.
However you choose to run your research, Recollective makes it simple to unlock valuable insights from your qualitative research.
Online qualitative research tools unlock a wealth of creative ways to reach diverse audiences and gather the insights you need.
Create self-paced, asynchronous standalone or journal activities to economically scale your research and discover new possibilities for innovative research design.
Take advantage of the many benefits of moving your in-person research online using a mobile-ready platform designed specifically for research.
Lower costs, broader reach and automated near-instant, high quality AI transcripts make video-based IDIs and focus groups more accessible and powerful than ever before.
We are THRILLED with the insights we obtained for our client (and impressed by the gargantuan job your team did to help make it happen, with so many languages in your impressive multi-lingual platform!)
The Recollective AI tools helped us summarise all the participant feedback into clear outcomes in no time at all! The time saved has enabled us to share findings with more stakeholders and have greater influence on the future of the project.
Our clients have said they will never go back to in-person patient advisory meetings after using Recollective. The amount of data and insights we are able to capture through the live meetings and the speed of analysis is unparalleled.
To me, the biggest chore of doing qualitative work is thematic coding and analysis. Using excerpting in Recollective while the study runs was an incredible revelation and time saver, allowing me to have the coding done as the study closes. But now, using the new AI functionality, not only is my time to insight even faster, but it’s also giving me the ability to understand my data in a deeper and wider context that I might have missed previously.
Recollective is the best solution for online communities and qualitative projects. The platform’s usage is very intuitive, and the new features for analyzing the results are helpful in gaining insights and addressing the project’s objectives faster and more efficiently.
Recollective is the best option when it comes to simplicity and all the segmentation functionalities. The other platforms lack this many segmentation options as you offer.
We have used the Recollective platform to power The Cambridge Panel - our online research community of teachers from around the world - for over two years, and in that relatively short period they have become an invaluable partner.
Our programer understood our objectives and activity guide well, and used her expertise to ensure that our programming would be engaging to participants whilst best answering our research questions. We would love to work with the Recollective team again.
The team went above and beyond to ensure that we felt comfortable with using Recollective. They took time to walk us through each step and made us feel at ease to move forward. Kudos to you all!
Incredible assistance. Your team goes above and beyond. Fast and valuable advice. Service is next level. Appreciate you!
Build long-term, always-on communities on Recollective’s proven, scalable platform.
With over 25 years’ experience building online community platforms, Recollective’s social, collaboration and community management capabilities will help you maintain a thriving, engaged customer insight community.
Interested in connecting with a target audience through an always-on community, but not sure how to get started?
With our customizable "Do-It-Together" packages you retain an ongoing hand in the research design and execution but still benefit from world-class technology and service support.
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Recollective is an online qualitative research platform used to run insight communities, bulletin-board style studies, diaries and ethnography, concept and creative tests, UX and product feedback projects, live video IDIs and focus groups. It combines asynchronous activities, live sessions, AI-powered moderation and analysis in one environment so insights teams and researchers can design flexible studies without compromising depth or scale.
Recollective can host communities from small, short-term pop-up groups to large, always-on communities with thousands of members running for months or years. Features for segmentation, engagement and reusability—such as multi-client sites and configurable activities—make it easy to manage multiple projects and audiences in a single scalable platform.
Recollective AI includes automatic translations, multimedia transcription, Ask AI and Conversational AI, all woven throughout the platform to accelerate analysis and deepen understanding. Researchers can ask questions of their data in natural language, uncover themes and run AI-moderated conversations at scale while retaining full transparency and links back to source verbatims.
Recollective enables a single study and moderator team to run fully connected conversations across multiple markets and languages, without handoffs or silos between local projects. Automatic translations ensure that every activity, instruction, question, comment and follow‑up appears in each participant’s and moderator’s preferred language, so people can engage in different languages while still participating in one shared discussion.
Analysts, moderators, and stakeholders can view translations in context, export all text‑based responses into any supported language in bulk, and manage permissions for who can access translated data. Because translations are processed automatically inside multilingual studies, teams can scale global qualitative work, reduce reliance on third‑party translation vendors and minimize manual errors while keeping all source and translated data securely under their control.
Recollective makes it possible to move many forms of in-person qualitative research online through mobile-ready tools for video focus groups, in-depth interviews and rich asynchronous tasks. This approach reduces travel and facility costs, broadens geographic reach and yields instant transcripts and AI-ready data that can be analyzed more quickly than traditional in-person methods.
Recollective supports tagging, excerpting, filtering and more so researchers can structure and interpret large volumes of unstructured feedback more efficiently. These AI-powered analysis tools help turn raw responses into clear storylines, evidence-based summaries and shareable outputs for stakeholders without losing the nuance of qualitative insights.
Recollective is widely used by global enterprises and by agencies that run multiple client programs, with options for multi-client sites, reusable templates and role-based access. This allows agencies to standardize their workflows, maintain separate client spaces, and deliver high-quality qualitative research and insight communities efficiently across accounts.
In addition to self-serve usage, Recollective offers managed service options where experts help design activities, program studies, support moderation and analysis. Dedicated onboarding, training and responsive support teams help ensure projects launch smoothly and that researchers can leverage the Recollective platform’s full capabilities.
Most teams can configure and launch a new qualitative project or insight community in days, not weeks. Pre‑built templates, flexible activity types and a user‑friendly interface help you design tasks, invite participants and start collecting feedback quickly.
You can request a tailored demo directly from the Recollective team, who will walk you through the platform, example studies and relevant features for your use cases. Pricing is typically based on project scope, number of participants and level of services or support your team requires.
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