Live Research That Doesn't Require a Logistics Team

Flexible Session Scheduling

Make scheduling easier for participants and clients

Recollective's scheduling tools enable flexible booking at 15-minute intervals within availability windows you define, supporting online focus groups and in-depth interviews across time zones with multiple moderators without manual coordination. Session duration and buffer time are automatically calculated, preventing double-booking and ensuring accurate availability. Confirmed sessions sync directly to participant and client calendars.

Live Waiting Rooms

Start Every Session with Confidence

A disorganized session start is hard to recover from. Clients and participants notice, jeopardizing the credibility of the research before the first question is even asked. Recollective's waiting rooms give moderators complete control over session access, admitting participants individually or in bulk when the team is ready. Late arrivals can be onboarded without interrupting a conversation already underway.

Participant and Client Experience

No downloads. No friction.

Participants join live sessions directly in their browser, with no software download required. Sessions are optimized for desktop and mobile, reducing technical barriers and last-minute no-shows. Clients and observers join in view-only mode and are not visible to participants or listed in the session roster, giving stakeholders a professional experience without disrupting the conversation.

Session capacity scales automatically with format. Live Video Interviews are one-on-one, pairing a single host with one participant. Live Group Chat supports up to 200 attendees for text-based sessions and up to 50 in video-based group discussions, with participants and observers split between the front room and backroom.

Shared Moderation Controls

Collaborate Behind the Scenes, Seamlessly

Complex sessions need more than one pair of eyes. Recollective's shared moderation tools enable research team members to contribute behind the scenes from a dedicated backroom, without stepping into the moderator role. A co-moderator can manage participant access, flag moments in the transcript or assist when unexpected situations arise, while the lead moderator stays focused on the conversation. Distributing that responsibility makes sessions more resilient and reduces the load on the researcher running point.

AI-Assisted Summaries

Turn Conversations into Insights Faster

Reviewing a focus group transcript to find the three things that actually matter is slow work. Recollective's AI-assisted session summaries surface key themes, supporting evidence and participant perspectives in a structured format, giving researchers a head start on analysis rather than replacing the analytical work itself. The interpretive synthesis is yours: the AI handles the first pass so your team can focus on the judgment calls that require a researcher's instinct. Summaries are available shortly after a session ends, closing the gap between conversation and stakeholder report.

Cross-Meeting AI Summaries

Discover Patterns Across Multiple Interviews

Running six interviews over two days means six transcripts to compare before any synthesis can begin. Recollective's cross-meeting AI summaries do that comparison automatically, surfacing recurring themes, emerging patterns and contrasting perspectives across a set of sessions in one consolidated view. Researchers preparing topline reports can move from raw recordings to structured findings without being forced to manually reviewing each session. At scale, those time savings quickly add up.

Break Down Language Barriers

Review live research in the language that works best for your team

Conduct research across markets without creating additional work for researchers, clients, or stakeholders.

Recollective automatically translates live meeting transcripts, making it easier to review, analyze, and share findings across multilingual studies. Researchers can work from a common language while preserving access to the original participant responses, helping global teams collaborate more effectively and uncover insights faster.

By bringing conversations from multiple markets into a unified analysis experience, teams can focus on understanding participants instead of managing translation workflows.

Ask Questions, Get Answers Instantly

Analyze live interview data as soon as conversations are complete

Move from transcript review to insight discovery in seconds.

Every live meeting transcript is processed and enriched to preserve conversational context, making it immediately available for analysis with Ask AI. Researchers can ask natural-language questions across interviews, explore emerging themes, compare participant perspectives, and uncover supporting evidence without manually exporting or reviewing hours of transcripts.

Whether you're identifying patterns across a study or answering stakeholder questions on demand, Ask AI helps transform live conversations into actionable insights faster.

Share the Moments That Matter

Build impactful client videos using Recollective’s Video Playlists and your stakeholders get to see and hear the insight for themselves. Simply highlight any moment in a live session or async video transcript, save it as a video clip and add it to one or more playlists in a single step. Clips can be reordered and exported as a single MP4 highlight reel to share with clients or keep them limited to analysts and moderators.

On-Demand Live Activity Support

Get Expert Help When It Matters Most

Technical problems during a live session rarely coincide with a convenient moment. Recollective's support team is available on-demand during active sessions, connecting researchers directly with a specialist if an issue arises. Problems get resolved quickly, without the moderator needing to leave the room or lose research time to troubleshooting. Attention stays on participants, where it belongs.

Live and Async, in the Same Study

Combine live research with async activities

Live sessions capture spontaneous, in-the-moment reactions. Async activities, including digital diaries, discussion boards and video journals, capture considered reflection over time. Recollective enables both within a single study, so researchers can design multi-phase projects that combine the depth of a live interview with the longitudinal texture of an ongoing community. There's no need to stitch together separate platforms or reconcile data from different tools.